Level 1
If a concern is not resolved through the informal problem-solving process, the complainant may proceed to the formal grievance process as detailed in our official Board Policy FNG (LEGAL) and FNG (LOCAL), summarized below. Although informal resolution is the preferred method, a formal complaint may be filed at any time during Steps 1 through 3.
Please express your concerns as soon as possible to allow early resolution at the lowest level administrator.
Level One Parent/Student Grievance Form
The principal will schedule a conference with the student or parent within ten calendar days of filing. The principal shall have twenty calendar days following the conference within which to respond in writing.
Level 2 - Notice of Complaint
If the outcome of the conference with the principal is not to the student's or parent's satisfaction or the time for a response has expired, the student or parents may request a conference with the Superintendent or the Superintendent's designee
Level Two Parent/Student Grievance Form
The request must be filed within twenty calendar days following receipt of a response from the principal, or if no response is received, within ten (10) days of the response deadline. The Superintendent (or designee) shall schedule the conference within ten calendar days after receiving the request.
The Superintendent (or designee) will schedule a conference with the student or parent within 10 days of receipt of the completed Level 2 paperwork. The Superintendent (or designee) shall have twenty calendar days following the level 2 conference within which to respond.
Level 3 - Notice of Appeal to the Board of Trustees
If the outcome of the conference with the Superintendent (or designee) is not to the student's or parent's satisfaction, or if the time for a response has expired, the student or parent may submit a request to the Superintendent to place the matter on the agenda of a future Board meeting. The request must be filed within twenty calendar days of the response or, if no response is received, within ten (10) days of the response deadline.
Level Three Parent/Student Grievance Form
The Superintendent will inform the student or parent of the date, time, and place of the meeting in writing held within 60 calendar days. The Board shall hear the complaint and shall then make and communicate its decision orally or in writing within thirty calendar days.
If you need assistance in completing the forms, please contact the Superintendent's office at 281-482-1267.